Refund policy

At Abha Ethnic, we want you to feel at ease while shopping with us. Every product is crafted with care, and we stand by our promise of quality and comfort. However, we understand that sometimes things may not work out. Here’s everything you need to know about our return, exchange, and refund process:

1. Easy Return & Exchange Policy

We accept return or exchange requests within 7 days of delivery. Your exchanged products will be delivered within 7-8 days.

Products must be unused, unwashed, and in original condition with tags intact.

Exchange is allowed for size issues, damaged pieces, or incorrect items sent.

If a replacement isn’t available, you can opt for a refund.

2. How to Request a Return/Exchange

Simply contact us via:

Email: abhaethnic.store@gmail.com

WhatsApp/Call: 9726093323

Reach out to us with your order number, reason for return, and product images (if applicable).

3. Pickup & Refund Process

Pickup: Our team will arrange for a pickup (wherever serviceable).

Refund: Once the product is picked up and passes our quality check, we will process your refund within 5-7 working days to your original payment method.

For COD orders, we will refund via bank transfer or UPI. We will contact you for details.

4. No Extra Charges

No hidden fees.

No reverse pickup charge.

Full refund before pickup if a request is made within the allowed period.

5. Damaged or Incorrect Items

In the rare case of receiving a defective or incorrect item, please reach out to us within 24 hours of delivery with photos. We will prioritize your case and resolve it at the earliest.